FAQs
Columbus Auto Body Works, Inc.
How long can I expect my vehicle to be at your shop for repairs?
Our goal is to complete repairs within one week, though the timeline varies based on the severity of damage to your vehicle. We provide a detailed time estimate when you receive your initial assessment. Contact us today to schedule your auto body repair service.Will you help me with a rental car?
We arrange rental vehicles directly through our facility. If you require temporary transportation while your vehicle undergoes collision repair, please contact our office and we will coordinate the rental process for you.What services does Columbus Auto Body offer?
Our facility provides collision repair, auto detailing, brake service and adjustments, glass and windshield repair and replacement, and oil and filter changes. Contact our team for comprehensive auto body work and mechanical services.Do I need to schedule an appointment?
Appointments are necessary for repair work. However, estimates can be obtained without an appointment. Schedule your appointment today for auto dent repair and other services.Can you help me with my deductible?
We operate within the guidelines established by your insurance policy. Your deductible is a contractual obligation we must honor. Contact us when you need experienced mechanical and auto body repair services.Do you perform paint matching after collision repairs?
Our technicians utilize advanced color-matching technology and premium automotive paint products to achieve seamless blending between repaired panels and your vehicle's existing finish. We work to return your vehicle to its original condition.Can I choose Columbus Auto Body Works even if my insurance company recommends another repair shop?
Connecticut law grants you the right to select your preferred auto body repair facility. Columbus Auto Body Works maintains working relationships with all major insurance carriers and provides assistance throughout the claims process while delivering quality vehicle repairs.Can you repair both minor dents and major collision damage?
Our technicians handle the full spectrum of damage, from minor parking lot dents and bumper damage to extensive collision repairs. We maintain the equipment and technical expertise necessary to restore your vehicle properly and safely.What should I do immediately after a car accident?
Ensure all parties are safe and contact emergency services if injuries occur. Exchange insurance details with other drivers, photograph the damage, and notify your insurance provider. Then contact Columbus Auto Body Works to arrange an estimate and initiate repairs. We also provide support with insurance claim documentation.Do you provide estimates for auto body repairs?
We offer complimentary estimates for collision and auto body repair work without requiring an appointment. Our staff will evaluate your vehicle's damage, review the required repairs, and provide a detailed estimate before any work commences.



